Peerless IT consulting
Phone A Nerd is a IT consulting firm that helps businesses incorporate modern information technology.
SECURITY SERVICES
- Patch Management: Our Patch Management services keep your software and systems up to date with the latest security patches, reducing vulnerabilities and potential breaches.
- Managed Anti-Virus and Anti-Ransomware: We offer robust Managed Anti-Virus and Anti-Ransomware solutions to detect and eliminate malware, keeping your systems and data safe.
- Managed Cloud Security for Your Email: Safeguard your email communications with our Managed Cloud Security service, protecting against email-based threats, phishing, and unauthorized access.
- Managed IT Security and Firewalls: Our Managed IT Security services include proactive threat detection, security monitoring, and firewall management to fortify your network defenses.
- Managed Internet Content and Web Filtering: Keep your employees productive and your network safe with Managed Internet Content and Web Filtering, which blocks access to harmful websites and content.
- 24/7 Remote Monitoring: We provide continuous, round-the-clock remote monitoring to promptly detect and respond to any security anomalies or incidents.
- Proactive Alerting: Stay one step ahead with our Proactive Alerting system, which notifies you of potential security threats and vulnerabilities in real-time.
- Anti-Virus Software, Licensing, Updates, and Management: We handle all aspects of your Anti-Virus needs, including software selection, licensing, updates, and ongoing management to ensure your systems are protected.
Back-up and Recovery
- Monitored Onsite Backups to Local NAS Drive: We set up and monitor onsite backups to a local Network-Attached Storage (NAS) drive, providing a secure and easily accessible backup of your data.
- Monitored Offsite Backup Replication to Our Data Center: For your mission-critical data, we replicate backups to our secure offsite data center, ensuring data redundancy and protection against on-site disasters.
- Server Backup Monitoring and Alerting: We continually monitor the backup status of your servers, sending alerts and notifications in real-time to address any potential issues promptly.
- Restores and Recoveries: Our services cover the full spectrum of data recovery needs, from individual file and folder retrievals to complete system and server restores.
- Complete System and Server Restores to Dissimilar Hardware: In the event of a disaster, we provide restoration services that can recover your systems and servers to dissimilar hardware, minimizing downtime and ensuring business continuity.
IT SUPPORT SERVICES
1. Help Desk Support: Our dedicated help desk is just a call or message away to assist with your IT queries, ensuring your issues are addressed promptly and effectively.
2. Remote Support for Desktops: We offer remote support services to troubleshoot and resolve desktop-related issues, minimizing downtime and disruptions.
3. Network and Servers: Our expertise extends to the management and maintenance of your network and servers, ensuring they run smoothly and securely.
4. Preventative Maintenance with 24/7 Monitoring and Alerting: We proactively monitor your systems around the clock, identifying potential issues and providing timely alerts to prevent disruptions.
5. Third-Party Vendor Management: We take the hassle out of managing third-party vendors, ensuring seamless coordination and communication.
6. Monthly Health Checks and Performance Tune-Up: Regular health checks and performance optimizations keep your IT systems running at their peak.
7. Unlimited User Administration, System Additions, Moves, and Changes: We provide support for user administration and system changes to accommodate your evolving needs.
8. CCTV Surveillance Camera Systems and Access Control Systems: Enhance security with our CCTV surveillance and access control system services, safeguarding your premises and assets.
9. Voice and Data Cabling Services - IT & Telecoms Infrastructure Installations and Maintenance: We offer expert cabling services to build and maintain your IT and telecom infrastructure, ensuring connectivity and communication.
Web Design
At Phone a Nerd, we take great pride in our ability to create websites that not only look great but also function seamlessly. Our expertise ranges from basic websites to the most intricate and multifaceted online platforms. What sets us apart:
1. Original Designs: We believe in the power of uniqueness. Our websites are thoughtfully designed with originality in mind, setting you apart from the competition.
2. Custom Coding: Every website we create is meticulously crafted through custom coding. This approach ensures a tailored and efficient web solution.
3. Rigorous Testing: Our commitment to quality is unwavering. Before launch, each website undergoes rigorous testing to guarantee its functionality, responsiveness, and security.
4. Versatile Technologies: We are well-versed in a variety of web development technologies. No matter your industry or specific needs, we can create a website that aligns with your vision and goals.
5. Tailored to Your Requirements: Our websites are never one-size-fits-all. We work closely with you to understand your unique requirements and deliver a solution that precisely meets them.
On-site & Remote Support
1. Fixed Price for Projects: We provide transparency and predictability in project costs, offering fixed pricing for your IT projects to help you stay on budget.
2. Consulting Services: Our experienced consultants are here to offer expert guidance and strategic insights to help you make informed decisions and achieve your IT objectives.
3. IT Assessments and Network Audits: We conduct thorough assessments and network audits to evaluate the health and performance of your IT infrastructure, identifying areas for improvement.
4. Cost and Budget Planning: We assist you in planning your IT costs and budgets, ensuring that your technology investments align with your business goals.
5. Procurement - Hardware and Software: Our procurement services cover the acquisition of both hardware and software, making sure you have the right tools and solutions for your business needs.
6. Product Purchasing Assistance: We provide guidance and assistance in purchasing IT products, ensuring you make informed decisions and get the most value for your investment.
7. Consulting and Project Planning: Our consulting and project planning services help you map out your IT projects, from concept to execution, ensuring a well-structured and successful implementation.
Consulting and project planning
If you have an IT project on the horizon, Phone a Nerd is your trusted partner for seamless planning, development, and implementation. Our team is dedicated to assisting you throughout your project journey and providing invaluable consulting services to ensure your success. Our specialized IT project services encompass:
1. Server Upgrades: We handle server upgrades with precision and efficiency, ensuring your infrastructure is up-to-date, secure, and optimized for peak performance.
2. Cloud Migration: Trust us with your cloud migration needs. We seamlessly transition your data and systems to the cloud, providing scalability, flexibility, and cost savings.
3. Software Implementation: Our expertise extends to software implementation. We guide you through the process, ensuring a smooth and efficient rollout of the software solutions your business relies on.
4. Network Installations: Our network installation services cover the complete setup of your network, ensuring robust connectivity and smooth data flow.
Network installation services
Phone a Nerd is your go-to partner for comprehensive network installation services, ensuring your connectivity is reliable and efficient. Our offerings include:
1. Network Installations (CAT5e & CAT6): We provide end-to-end network installation services, including CAT5e and CAT6 cabling, to new and existing sites. Our installations are designed for optimum performance and scalability.
2. Point-to-Point Installations: Our expertise extends to point-to-point installations, connecting distant locations for seamless data exchange.
3. Hotspot Installations: We specialize in setting up hotspot installations, enhancing connectivity for both employees and visitors.
4. Network Maintenance: We offer maintenance services for all existing networks, ensuring they operate at their best and remain secure.
Service Hours:
- IT Support Hours (Weekdays): Our regular IT support hours are from 8 am to 5 pm on weekdays, providing you with dedicated assistance during standard business hours.
- Emergency Support (Afterhours, Weekends, and Holidays): We understand that IT issues can arise at any time. That's why we offer emergency support outside regular hours, including afterhours, Saturdays, Sundays, and public holidays, with an additional overtime surcharge.
Firewalls
In an increasingly interconnected world, network security is paramount. At Phone a Nerd, our Firewall Service is designed to safeguard your network from harmful and malicious online threats. We offer a comprehensive and user-friendly solution with key features that ensure the protection and integrity of your network:
Key Features:
- Proactive Monitoring: Our Firewall Service is equipped with proactive monitoring capabilities. We keep a vigilant eye on your network, promptly detecting and addressing any security anomalies or potential threats.
- Technical Support: Count on our expert technical support team to provide timely assistance and solutions. We're here to address your questions and concerns, ensuring the smooth operation of your firewall.
- Managed Updates: Keeping your firewall up to date is essential. We take care of the management and implementation of updates to ensure that your network remains protected against evolving threats.
- Protection from New Threats: In the ever-evolving landscape of cybersecurity, new threats emerge regularly. Our Firewall Service is equipped to protect your network from these emerging threats, providing peace of mind.
The latest in IT.
At Phone A Nerd, we harness the power of Information Technology to drive transformative change in business operations.
Copyright Phone A Nerd 2021